Privacy
Your information, in plain English
You are being asked to write down some of the most difficult parts of family life. You should know exactly what happens to it.
What we store
Your email address, your child's first name or nickname, their age or year group, the answers you give in the discovery journey, anything your child adds in their own words, and the maps and summaries generated from those answers.
Why we store it
So your map is there when you come back, so it can be updated as things change, and so you can show change over time to school or another professional. Nothing is stored for any other purpose.
Who can see it
Only you. Your information is protected at the database level so that it can only be read by the account that created it. We never share it with your child's school, your local authority or any other organisation. Nothing is ever sold and it is not used for advertising.
Your child's words
If your child adds anything in the child's voice section, it is stored exactly as they wrote it, never edited, and it is always clearly labelled as theirs when it appears in a map or summary. You control whether it is included in anything you send to school.
Sharing with school
Nothing is sent anywhere automatically. The school summary is generated for you to read, edit, copy or download. What happens to it after that is entirely your choice.
Deleting your information
You can delete a child profile, an assessment or your whole account at any time from your dashboard. Deletion removes the underlying records rather than hiding them.
Safety
If something you tell us suggests possible risk of harm, the app will show clear signposting to appropriate services. It does not contact anyone on your behalf and it does not report anything to any authority.